The SHIIP program is a free, objective information service provided by peer volunteers trained by the Iowa Department of Insurance who assist patients, families and staff in:

  • Understanding Medicare benefit
  • Organizing medical bills, Medicare statements, and filing Medicare claims
  • Providing information on long-term care insurance policies
  • Comparing and evaluating Medicare supplement policies & drug plans
  • Recognizing Medicare fraud and abuse

For more information or to make an appointment, contact the SHIIP helpline at (641) 782-3848. 

Leave your name and phone number and a SHIIP volunteer will return your call. You can also visit