Current Patients

Billing & Financial Information

Greater Regional Health understands that health care billing can be complex and difficult to comprehend at times. A billing statement is a summary of the services and supplies used for patient care. 

Greater Regional Patient Accounts personnel will submit patient bills to the respective insurance companies. Please remember hospitalization and other services you may receive from Greater Regional Health are part of a contract between you and your insurance company.

While Greater Regional is happy to work with a patient's insurance company, the patient receiving services from Greater Regional Health is ultimately responsible for their account. Be sure to bring in all health insurance cards when receiving services at Greater Regional. 

Greater Regional Health offers a variety of payment plans for services. MasterCard, Discover, American Express and Visa are also accepted. All patient billing will come from CPSI and Preferred Medical Deposit is our statement and depository service that helps Greater Regional manage its patient billings. 

If you do not have insurance, please contact the Greater Regional Business Office to make financial arrangements. If you need assistance with your medical bills the forms and instructions for our financial assistance plan can be found here.

Please feel free to call the Greater Regional Business Office with any questions pertaining to your bill or insurance at (641) 782-3538 or email at padvocate@greaterregional.org.

ONLINE BILL PAY

Patient Charges and Cost

Beginning January 1, 2019, the Centers of Medicare and Medicaid Services (CMS) require hospitals to be more transparent regarding the cost of care. This "Inpatient Prospective Payment System Final Rule" states that hospitals must provide a listing of their current standard charges, including a description for the item or service associated with each charge, for every item and service provided by the hospital. 

Greater Regional Health is a 5-star quality hospital as rated by Medicare Compare and is accredited by DNV.  We take great pride that our services are competitively priced and financial assistance is available to patients in need.

At Greater Regional Health we recognize the need for this information to be available to educate our patients on the cost of health care service. However, it is important to note that these numbers do not represent what patients will actually owe after a hospital stay or other service.

This is a list of our standard charges, also known as our charge master. Charge masters have evolved over many decades and are difficult to read. Though they are used to bill insurance companies, they are only loosely related to the amount a patient will pay for the service. This is because insurance companies have negotiated discounts and because uninsured patients are given large (35% in 2019 & 2020) discounts from standard charges. If you would like to know the amount you will owe for services at Greater Regional, please contact our financial counselors at (641) 782-3538.

MyUnityPoint

Have you signed up to use MyUnityPoint to see your records, request prescription refills, check your test results and access your financial statements? Click here to visit.

(SHIIP) Senior Health Insurance Information Program

The SHIIP program is a free, objective information service provided by peer volunteers trained by the Iowa Department of Insurance who assist patients, families and staff in:

  • Understanding Medicare benefits

  • Organizing medical bills, Medicare statements, and filing Medicare claims

  • Providing information on long-term care insurance policies

  • Comparing and evaluating Medicare supplement policies & drug plans

  • Recognizing Medicare fraud and abuse

 

For more information or to make an appointment, contact the SHIIP helpline at (641) 782-3848.

Leave your name and phone number and a SHIIP volunteer will return your call. You can also visit http://www.therightcalliowa.gov.

Release of Medical Information

Greater Regional Health recognizes the patient's rights to access, use or disclose their protected health information.  Protection of patient privacy is of the utmost importance. Click here for the form.

You can also sign up to view your medical records online through MyUnityPoint.

Share Your Story

If you had a great experience at Greater Regional Health, we would love to hear about it! Click here to fill out a testimonial form.

Connect With Us

Greater Regional Health

1700 W. Townline St.

Creston, Iowa 50801

(641) 782-7091

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